Terms of Sale
These Terms of Sale govern any order placed on the Eduzena platform by a buyer (student, school or company) with Eduzena SARL and / or instructors selling through the platform.
Last updated: 2026-10-23
1. Purpose
These Terms of Sale set the financial and contractual conditions for the sale of courses, subscriptions, live sessions, tutoring packs and certifications offered on Eduzena. Any order implies the buyer's full acceptance of these Terms.
2. Prices and currencies
Prices are displayed in CFA franc (XAF/XOF), euro (EUR) or US dollar (USD) according to the user's selected currency. Prices include any applicable taxes and may be changed at any time. The price applied is the one in effect when the order is validated.
3. Order
An order becomes firm and final upon payment confirmation by our payment provider. A summary email is sent to the buyer. Eduzena reserves the right to refuse any order on legitimate grounds (suspected fraud, prior payment default, content unavailability).
4. Payment methods
Payments are made by mobile money or bank card, through our payment providers (Flutterwave, FedaPay, Paystack, Stripe). Eduzena SARL collects funds on behalf of instructors as a technical payment intermediary; funds are held in escrow until disbursement.
5. Content delivery
Access to purchased content is opened immediately upon payment confirmation, from the buyer's personal area. The access duration is specified on each course detail page (lifetime access, limited duration or subscription).
6. Right of withdrawal
Pursuant to article L.221-28 of the French Consumer Code, the right of withdrawal does not apply to digital content delivered on an intangible medium where execution has begun with the consumer's express consent. As a commercial gesture, Eduzena nevertheless offers a 14-day money-back guarantee under the conditions set out in the Refund Policy.
7. Instructor payouts
Instructors are paid via commission on their sales (default 70% seller / 30% platform, adjustable based on ambassador status). Payouts are made via Mobile Money or bank transfer, after KYC validation and instructor contract signature. Payout delays and minimum thresholds are detailed in the instructor contract.
8. Liability
Eduzena SARL makes its best efforts to ensure the availability, accuracy and quality of the content delivered. Its liability shall not be engaged for indirect damages, nor for content produced by instructors, who remain solely responsible for it.
9. Governing law and disputes
These Terms are governed by French law. In case of dispute, consumer buyers may freely refer the matter to the competent consumer mediator or to the European Commission's ODR platform. Failing amicable resolution, the dispute shall be brought before the competent courts.